FAQ

Covid-19 Update: This page is now out of date and will be reviewed once we pass the pandemic. Thank you for your understanding.

Do I get access to all seminars with my pass?
Yes you have access to all sessions, on a first come first seated basis. A few sessions max out every year, but we give you advance notice of the most popular so you can get there early. Some events are ‘sign up’ only (such as Script Labs, PitchFest, Actors Table Read, The Writers Room and the Script Surgery) as they are one-on-one or small group sessions. We film most sessions too, so if you miss any, you will get a chance to catch them online later.

Do I get access to speakers?
Most speakers are happy to chat to delegates. Many attend our social functions too.  After many sessions there are roundtable ‘script chats’ with our speakers where you will be able to get more intimate ‘face time’ with them.

How do I get to the venue?
Regents University is in Regents park. The nearest tube is Baker Street. We have detailed maps and directions on the website.

Why is the schedule not live yet?
The schedule starts to get fully populated towards the end of August. This is because many speakers wont commit to a day and time until much closer to the time. As we have to juggle so many sessions and speakers, there are often one two sessions that move around, and also some sessions that come online due to unexpected speaker availability.

Do you offer day passes?
No, for a number of logistical reasons we are unable to offer day passes.

What is your cancellation policy?
If you need to cancel you can get a full refund up until 45 days prior the Festival (please email lucia@londonswf.com). After that point we can no longer offer refunds. However, tickets are transferable. We will charge a small fee for refunds to cover transaction fees. This fee will depend on the method used for your initial payment and the refund route.  Tickets rolled over from a previous year(s) or event(s) are not eligible for a refund.

I need to transfer my ticket to someone else. How do I do that?
Send us an email and tell us what you wish to do. We will need all the same information you provided when you purchased your ticket from the person whom you wish to transfer it to.

Why don’t you have all your speakers and sessions posted yet?
We’re updating our website as we get speakers and workshops lined up. Keep checking back and you’ll see the list grow!

I’m a student, is there a discount?
There are no individual student discounts, but there are group-booking rates available for groups of 5+. Contact info@londonswf.com for more information.

How do I book my pitching place?
First you need to buy a pass. Pitchfest booking goes live on 4th September and you will be invited to select the session in which you will pitch. Pitching is NOT open to non delegates.

How do I book my place on one of the script labs?
Once you have bought a ticket, you will be eligible to enter the selection process for Advanced Mentoring Script Labs. The labs open for submissions on 26th July and close on 8th August.

What about the other initiatives like the Actors Table Read and Legal Clinic?
We are constantly evolving new initiatives. There is a list of what they are and the various deadlines HERE. Remember you will need a ticket before applying for any initiative. Get your pass HERE.

How do I submit to initiatives?
From the home menu above, click Home, then select Submission Booking and Info page to submit your project. To access this page you will need your unique delegate password that we will have emailed to you when you purchased your pass.

Can I volunteer for the festival?
Possibly. But please keep in mind that as a volunteers you will be expected to work at the festival, and no member of the LSF team is able to pitch at the pitchfest or participate in the festival as a ‘delegate’.  Contact info@londonswf.com for more information.

What is the online delegate network?
It’s like our own private Facebook where delegates can network. It becomes very active in the weeks running up to the festival. You will be sent an invite after you buy your pass. It’s also where we share the library of past filmed sessions – that’s now around 150 filmed sessions from the past festivals. There is a sample session HERE.