FAQ

LondonSWF 2021 (September) Update Please note that due to the hybrid nature of the festival this year, with a three-day live event combined with online sessions spread over a longer period of time, some of the answers here may not be applicable.  For the latest updates on the situation, please check here.

Do I get access to all seminars with my pass?
Yes you have access to all sessions, on a first come first seated basis. A few sessions max out every year, but we give you advance notice of the most popular so you can get there early. Some events are ‘sign up’ only (such as Script Labs, PitchFest, Actors Table Read, The Writers Room and the Script Surgery) as they are one-on-one or small group sessions. We film most sessions too, so if you miss any, you will get a chance to catch them online later.

Do I get access to speakers?
Most speakers are happy to chat to delegates. Many attend our social functions too.  After many sessions there are roundtable ‘script chats’ with our speakers where you will be able to get more intimate ‘face time’ with them.

How do I get to the venue?
If the festival takes place at Regent’s University is in Regents park, the nearest tube is Baker Street. We have detailed maps and directions on the website. Please note that exceptionally this year, it is not certain that the live element of the festival will take place at Regent’s.

Why is the schedule not live yet?
The schedule starts to get fully populated towards the end of August. This is because many speakers wont commit to a day and time until much closer to the time. As we have to juggle so many sessions and speakers, there are often one two sessions that move around, and also some sessions that come online due to unexpected speaker availability.

Do you offer day passes?
No, for a number of logistical reasons we are unable to offer day passes.

What is your cancellation policy?
For ticket holders who have bought their ticket after August 25th 2020, LSF offers a refund should you choose to not attend (minus 10% admin) so long as you make the request on or before May 31st 2021 at midnight BST. If you pass that date, LSF offers a 50% refund (minus 10% admin) from June 1st 2021 to July 15th 2021 at midnight BST. Beyond that point no refunds are possible though you can sell or gift your ticket. We are not liable for any costs to attend an event should it be cancelled or postponed, such as transport, accommodation or loss of earnings. In the event of force majeure (events beyond our control) we will reschedule the event when reasonably practical and you will be issued a ticket for rescheduled dates. You will not be entitled to a refund. If you are unable to attend the new dates, you can gift or resell your ticket or use the value in credit towards the cost of our other events either in the real world or online.  LSF are no longer offering rollover tickets to the next festival if you are unable to or choose not to attend. Tickets are transferable to other people if you can find someone to replace you or buy your pass provided you notify us via email of the transferee’s name. We are happy to change the name on the ticket (to be clear, you can gift or resell your ticket). Please allow 48 hours for a change of name on the pass to take place. We reserve the right to decline admission and offer a full refund at our discretion. We reserve the right to change the venue and dates of the event and in some circumstances, move the event online. We reserve the right to cancel the event and offer a full refund.

I need to transfer my ticket to someone else. How do I do that?
Send us an email and tell us what you wish to do. We will need all the same information you provided when you purchased your ticket from the person whom you wish to transfer it to.

Why don’t you have all your speakers and sessions posted yet?
We’re updating our website as we get speakers and workshops lined up. Keep checking back and you’ll see the list grow!

I’m a student, is there a discount?
There are no individual student discounts, but there are group-booking rates available for groups of 5+. Contact info@londonswf.com for more information.

How do I book my pitching place?
First you need to buy a pass. Pitchfest booking goes live on 4th September and you will be invited to select the session in which you will pitch. Pitching is NOT open to non delegates.

How do I book my place on one of the script labs?
Once you have bought a ticket, you will be eligible to enter the selection process for Advanced Mentoring Script Labs. The labs open for submissions on 26th July and close on 8th August.

What about the other initiatives like the Actors Table Read and Legal Clinic?
We are constantly evolving new initiatives, although exceptionally this year due to ongoing covid restrictions we may not be able to offer all of them. There is a list of what they are and the various deadlines HERE. Remember you will need a ticket before applying for any initiative. Get your pass HERE.

How do I submit to initiatives?
From the home menu above, click Home, then select Submission Booking and Info page to submit your project. To access this page you will need your unique delegate password that we will have emailed to you when you purchased your pass.

Can I volunteer for the festival?
Possibly. But please keep in mind that as a volunteers you will be expected to work at the festival, and no member of the LSF team is able to pitch at the pitchfest or participate in the festival as a ‘delegate’.  Contact info@londonswf.com for more information.

What is the online delegate network?
It’s like our own private Facebook where delegates can network. It becomes very active in the weeks running up to the festival. You will be sent an invite after you buy your pass. It’s also where we share the library of past filmed sessions – that’s now around 150 filmed sessions from the past festivals. There is a sample session HERE.